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  • Montgomery, D.C. (2003) Montgomery¡GIntroduction to Statistical Quality Control 4/E, Wiley¡C

  • Foster, S.T. (2001), Managing Quality An Integrative Approach, Pearson Prentice Hall, New Jersey¡C

  • Evans, J.R. (2002), The management and control of quality, THOMSON¡C¡@

  • Donna C. S. Summers(2000), Quality, Prentice-Hall.

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