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Stephen R. Covey (1989), The 7 Habits of Highly Effective
People, Running Press.
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Fred N. Kerlinger & Howard B. Lee (2000), Foundations of
Behavioral Research, Harcourt.
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Donald R. Cooper & Pamela S. Schindler (2001), Business
Research Methods, McGraw-Hill.
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Uma Sekaran (2000), Research Methods for Business, John
Wiley & Sons.
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Douglas C. Montgomery (2001), Design and Analysis of Experiments, John
Wiley & Sons.
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